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Healthcare

Guide patients through consultations and enrollment in real-time

Simplify patient onboarding, insurance enrollment, and telehealth consultations. Reduce confusion and complete processes in a single guided session.

Get Started
50%Faster patient onboarding
01Guided enrollment and onboarding
02Telehealth consultations built-in
03HIPAA-ready infrastructure
Your challenges

Without the right tools, deals slip away

01

Complex enrollment processes

Insurance enrollment and patient onboarding involve multi-step forms that confuse patients and delay activation.

With Univerx:

Walk patients through enrollment step by step with co-browsing. They see exactly what to fill in and where.

02

Patient confusion and drop-off

Patients abandon digital processes when they encounter complex forms or unclear instructions.

With Univerx:

Guide patients in real-time through video and co-browsing. Answer questions on the spot and prevent drop-off.

03

Compliance and documentation

Healthcare processes require strict documentation, consent capture, and regulatory compliance.

With Univerx:

Capture consent and documentation digitally during the session. Everything is audit-ready and securely stored.

The difference

Traditional process vs. with Univerx

Patient onboarding time
Traditional
4 days with callbacks
With Univerx
1 guided session
Support calls per enrollment
Traditional
5 calls on average
With Univerx
1 call to completion
Enrollment error rate
Traditional
30% require corrections
With Univerx
9% with guided input

From consultation to close

A seamless journey from first contact to signed contract, guided every step of the way.

01

Patient consultation

Connect with patients via video call. Discuss treatment options, coverage, or onboarding requirements.

02

Guided enrollment

Walk patients through forms and documentation in real-time. They fill out information with your guidance.

03

Document verification

Verify documents, capture consent, and complete enrollment, all within the same secure session.

Proven results

Measurable impact on your bottom line

0
Faster patient onboarding
0
Fewer support calls
0
Reduction in enrollment errors

Ready to close more deals?

Get started

Got questions? We've got answers

Co-browsing lets you see exactly what your customer sees on their screen in real-time. You can guide them through sales demos or support issues visually without any downloads or complicated setup, just instant, seamless communication.

Video calls work with a single click, no downloads or installations needed. Your leads and customers connect instantly through their browser, and you can see, hear, and guide them in real-time while simultaneously viewing their screen. Perfect for closing deals or solving problems.

Absolutely! Univerx is designed for both sales and customer support teams. Use it to conduct product demos, close deals, answer questions, and resolve issues, all with the same powerful video and co-browsing tools.

Getting started is simple. Sign up for an account, add the Univerx widget to your website with one line of code, customize it to match your brand, and you're ready to start connecting with leads and customers through video calls and co-browsing.

Absolutely. We use enterprise-grade encryption for all video calls and co-browsing sessions. Customer data is never stored unnecessarily, and all sessions are encrypted. We're fully compliant with GDPR and SOC 2 standards.

Yes! The Univerx widget is fully customizable. You can adjust colors, positioning, text, and behavior to perfectly match your brand. All customization options are available through our easy-to-use dashboard, no coding required.

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