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Co-browsing
Guide customers in real-time
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Face-to-face support sessions
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Connect face-to-face with your customers

Video calls bring a human touch to customer support, building trust and enabling faster resolutions for complex issues.

Browser-based calls

Browser-based calls

Encrypted connections

Encrypted connections

Screen sharing built-in

Screen sharing built-in

Session recording

Session recording

Video support

Face-to-face support that builds trust and loyalty

Connect with customers personally through high-quality video calls that make complex issues easier to resolve.

Enterprise-grade security

Enterprise-grade security

Encrypted video connections and secure infrastructure ensure every call is private and protected.

Transform your customer relationships with video!

Powerful video features

Everything you need for professional customer support calls.

Screen sharing

Share your screen or let customers share theirs for better troubleshooting.

Session recording

Record video sessions for training, compliance, and quality assurance.

Multi-party calls

Support multiple participants for team collaboration and training.

Cross-platform

Works seamlessly across desktop, mobile, and tablet devices.

Trusted by support teams

Why choose Univerx?

Built for professional customer support, our platform delivers the best video experience with features like:

No downloads required - works in any browser
Built-in screen sharing and live chat
Recording and streaming capabilities

Got questions? We've got answers

Co-browsing lets you see exactly what your customer sees on their screen in real-time. You can guide them through sales demos or support issues visually without any downloads or complicated setup, just instant, seamless communication.

Video calls work with a single click, no downloads or installations needed. Your leads and customers connect instantly through their browser, and you can see, hear, and guide them in real-time while simultaneously viewing their screen. Perfect for closing deals or solving problems.

Absolutely! Univerx is designed for both sales and customer support teams. Use it to conduct product demos, close deals, answer questions, and resolve issues, all with the same powerful video and co-browsing tools.

Getting started is simple. Sign up for an account, add the Univerx widget to your website with one line of code, customize it to match your brand, and you're ready to start connecting with leads and customers through video calls and co-browsing.

Absolutely. We use enterprise-grade encryption for all video calls and co-browsing sessions. Customer data is never stored unnecessarily, and all sessions are encrypted. We're fully compliant with GDPR and SOC 2 standards.

Yes! The Univerx widget is fully customizable. You can adjust colors, positioning, text, and behavior to perfectly match your brand. All customization options are available through our easy-to-use dashboard, no coding required.

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Early access to new features
Weekly tips from our support team
Product updates and announcements
Early access to new features
Weekly tips from our support team
Product updates and announcements
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