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HotHot
Revolutionizing sales & customer support

Connect with customers instantly.
Automate everything else.

Univerx transforms sales and customer support with intelligent automation and seamless video communication.

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What makes Univerx different?

Co-browsing, video calls, and smart automation work together seamlessly for sales and support teams.

Co-browsing that works

Co-browsing that works

Watch their screen in real-time. Guide them step-by-step without delays or compatibility issues.

Video calls that connect

Video calls that connect

One-click video calls with no downloads. Close deals and solve problems by seeing, hearing, and guiding customers in real-time.

Smart automation

Smart automation

Routing, queues, and workflows handled automatically. Your team focuses on closing deals and helping customers.

Embedded anywhere

Embedded anywhere

One line of code. Customize to match your brand. Track performance in real-time.

The simple steps to better sales & support

From lead to closed deal, or customer request to problem solved. Fully automated.

01

Lead or customer reaches out

Visitor clicks your widget, fills out an optional pre-call form, and joins the queue automatically, whether they're ready to buy or need help.

02

Smart routing takes over

The system routes leads and customers based on priority, wait time, agent availability, and language preferences. SLA tracking ensures no one waits too long.

03

Team connects with full context

Your sales and support teams see the queue in real-time. One click starts a video call and co-browsing session simultaneously. Close deals or solve problems by seeing their screen, hearing their voice, and guiding them step-by-step.

Support Agent
Customer

Why sales & support truly matter

Close deals & solve problems faster

Close deals & solve problems faster

No more "can you describe what you're seeing?" Close sales and resolve issues with direct, visual communication through co-browsing.

Build trust with video

Build trust with video

Customers feel heard and understood. Video calls reduce friction in sales conversations and build trust in support interactions.

Scale without complexity

Scale without complexity

Your team closes more deals and supports more customers without adding overhead. Smart routing ensures leads and customers get attention at the right time.

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Univerx puts the power back in your hands. No juggling tools, no complexity, just better sales and support.

Got questions? We've got answers

Co-browsing lets you see exactly what your customer sees on their screen in real-time. You can guide them through sales demos or support issues visually without any downloads or complicated setup, just instant, seamless communication.

Video calls work with a single click, no downloads or installations needed. Your leads and customers connect instantly through their browser, and you can see, hear, and guide them in real-time while simultaneously viewing their screen. Perfect for closing deals or solving problems.

Absolutely! Univerx is designed for both sales and customer support teams. Use it to conduct product demos, close deals, answer questions, and resolve issues, all with the same powerful video and co-browsing tools.

Getting started is simple. Sign up for an account, add the Univerx widget to your website with one line of code, customize it to match your brand, and you're ready to start connecting with leads and customers through video calls and co-browsing.

Absolutely. We use enterprise-grade encryption for all video calls and co-browsing sessions. Customer data is never stored unnecessarily, and all sessions are encrypted. We're fully compliant with GDPR and SOC 2 standards.

Yes! The Univerx widget is fully customizable. You can adjust colors, positioning, text, and behavior to perfectly match your brand. All customization options are available through our easy-to-use dashboard, no coding required.

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